SeeUsPlay FAQs

Below are answers to the questions we hear most often about SeeUsPlay, grouped by topic. If your question is not covered here, please reach out to us and we will be glad to help.

Sports and cameras

Which sports does SeeUsPlay support?

SeeUsPlay works with almost any multi-player team sport played on a field or court. We currently support soccer, American football (including flag football), basketball, volleyball, rugby, lacrosse, and baseball / softball.

Which GoPro cameras work with SeeUsPlay?

SeeUsPlay supports the GoPro HERO9, HERO10, HERO11, HERO12, and HERO13 Black, plus the GoPro MISSION 1 and MISSION 1 Pro. We settled on these models after extensive testing, to deliver the best possible quality while keeping recording easy. A few related notes worth knowing:

• Not supported: the HERO8 Black and earlier, the HERO11 Mini, and the HERO (2024).
• You can mix two cameras on one Rig within limits — any HERO11, 12, or 13 can be paired with another HERO11, 12, or 13 and MISSION 1 and MISSION 1 Pro cameras can also be paired.

Our Cameras page has the full compatibility details.

Does SeeUsPlay sell GoPro cameras?

No. We do not sell cameras; you supply your own supported GoPro.

Can I still use my GoPro normally when I'm not filming games?

Absolutely. Your GoPro stays a fully normal camera for everything else you film. When you use it with SeeUsPlay, the app automatically scans your camera's settings and updates them to the values we need, and the snap-in quick-release mounts let you attach and detach the camera from the SeeUsPlay Rig in seconds.

Tokens and plans

What is a Token Pack?

A Token Pack is how you pay for the videos we create. We offer two sizes — 100 Tokens and 200 Tokens — and each video we produce draws tokens from your pack. A game recorded in 4K costs 4 tokens, a game in 5K costs 5 tokens, and a game in 8K costs 10 tokens — so a 100 Token Pack covers 25 games in 4K, 20 games in 5K, or 10 games in 8K.

You choose the resolution for each event right in the app. 4K is a good fit for smaller fields and courts, while 5K or 8K deliver better quality on larger fields, and a single pack can cover a mix — for example, a 4K basketball game and an 8K soccer game.

Recording and uploading

Which mobile operating systems does the app support?

The SeeUsPlay app runs on recent versions of both Android and iOS. Check your app store for the current requirements. The SeeUsPlay app is also available on the web using most popular web browsers and operating systems.

How long does uploading take, and can I speed it up?

Upload time depends on the length of the game, your camera model, its bitrate settings, and the speed of your internet connection. For a typical 90-minute game, expect anywhere from about 15 minutes to a few hours. A few choices help keep uploads quick:

• The HERO12 Black and later support variable bit rate encoding, which significantly reduces file size and upload time.
• Setting your camera's bitrate to Standard rather than High (our recommended setting) trades a little video quality for much smaller files.
• A HERO12 Black or later recording at Standard bitrates produces the smallest files and the fastest uploads, with some tradeoff in quality.

Once an upload begins, the rest is fully automated. You can relax and wait for an email letting you know your videos are ready on YouTube.

Weather and durability

Is the SeeUsPlay Rig rainproof?

Yes. The Rig includes USB passthrough doors that create a rainproof connection between GoPro's HERO and MISSION cameras and the power bank inside. For GoPro HERO cameras, the SeeUsPlay Shade helps keep raindrops off the lens covers.

Never use the SeeUsPlay Rig when there is any chance of lightning — and the game should not be going on either.

Video quality

Why is SeeUsPlay's video quality so much better than other AI sports cameras?

There are two main reasons. First, we use cameras from leading providers such as GoPro, which have a track record of delivering excellent image quality. We now support cameras that record in resolutions up to 8K — four times the resolution of the 4K sensors most soccer cameras use. Second, because we process our video in the cloud, we have more than 100x the AI capability of AI sports cameras that use on-device AI chips for processing. That means we can work with the raw, high-resolution footage and use the most advanced algorithms for stabilizing video, enhancing color and stitching to maximize video quality.

How does SeeUsPlay compare with other AI sports cameras?

Most AI sports cameras fall into two camps. Robot cameras use a motorized gimbal to pan across the field; they are affordable, but limited on-device AI may struggle to identify all the players on the field and the ball, resulting in the camera failing to track the play on fast breaks or suddenly jerking as it makes corrections. Full-field systems use fixed dual lenses to capture the whole field at once with deep analytics, but they are often the most expensive option and can keep your video locked on a proprietary platform.

SeeUsPlay takes the full-field idea and moves all the heavy AI work to the cloud, where it analyzes raw footage at native resolution — roughly 100× the processing power of low-end on-camera chips. The hardware is standard GoPros that record in 4K, 5K, and up to 8K, so the footage is sharper with cleaner digital zoom, and you can use the cameras the rest of the week. YouTube upload and full game downloads are included on every plan, so there is no lock-in. It is built for rec, travel, and competitive teams that want pro-grade Record, Create & Share quality without paying elite prices.

For a fuller, vendor-honest comparison of robot, full-field, and cloud-AI cameras, read our buying guide, Selecting the best AI sports camera.

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